SComp

Basic GUI Terminology Knowing What You’re Working With Helps Technicians Getting help with your computer software can be easier when you know the correct terms to use. One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they’re having. And it isn’t fair to expect a tech support person to automatically know what a “thing-a-ma-jingy,” or “whatcha-ma-call-it” is. The following describes the correct names for common components of software so that when you experience a problem, you can effectively describe an issue that you’re having and a technician can readily resolve it. User interface – this is the visual design of a program. It may contain squares, boxes, words, icons, and buttons. If you’re experiencing insufficient memory for example, you might see black rectangles across the user interface of your software programs. Title bar – this is the top-most part of a program that dis

Automating Things with Batch Files They Work on Today’s Computers Tool If you’re familiar with MS-DOS at all, you’ll recall that it’s a command-driven operating system that performs functions issued at the C:> prompt. The only way to get an MS-DOS computer to do something was to type a command at this prompt and if you can imagine, it was a rather cumbersome way to use a computer. As an example, to load up Microsoft’s simple editing program, you had to type the name of the drive that the program was on, the directory that the program was in, and then the name of the program. So if Microsoft Edit was in a directory or folder named “Process,” you could start the program by typing, “C:>process\edit.com” Then, and only then would the program load up for use. This is a small command, but just imagine if you had a program that was deeply nested within a series of folder. You could end up typing a command as wide as your computer screen or worse, long enough that the

Buying a Computer What To Do And Why   It isn’t fair, but buying a computer is just plain easier for some than it is for others. Those who’ve purchased and used a computer in the past already have an idea of what they need in a new computer. But those who are new to the computer world could get lost in the myriad of choices available. The short answer to “What should I buy?” is “The best.” Of course that answer is extremely subjective because “the best” to one person is certainly different to another. Our definition of “the best” is the fastest and the biggest, but even that leaves the computer newbie confused. Here’s a quick rundown of what the computer novice should do and why. 1.     Buy a computer that includes basic peripherals. Every computer can be broken down into four major components: CPU unit, monitor, keyboard, and mouse. For the novice, it’s best to buy a computer that has all of these components included so that when it’s taken home, assembling th

A Few Common Computer Errors (And What They Mean) Computer errors can pop up when least expected, they can cause the entire system to suddenly shut down, and they can inadvertently corrupt data to the point where it can’t be deciphered. Although they can’t always be avoided, it’s important to remember that computer errors can be corrected. The key is to understand what computer errors are, understand what they mean when they show up, and understand how to minimize their occurrence in the first place. Basically, computer errors are the result of a number of things that may or may not have anything to do with the way the computer is used. They “operate” whenever there’s a conflict among commands. Remember that computers essentially run off of a series of commands and it’s usually a smooth process. But when one command conflicts with another command – or when one command asks for a process or information that isn’t available, the computer returns results that aren’t useable.

Accessorizing Computers What Comes Out of the Box is a Really Just a Starter Kit Yesterday, we spent about three hours trying to convince a client of ours that brand new computers just don’t come equipped with the all things that most computers need in a PC. We tried to convince him that a fully functional computer is one that is personalized with specially selected hardware and software accessories - and that the computer purchased at the store doesn’t come with these things. Unfortunately, all of our convincing was to our avail. Our client insisted that he should never need more than what came with his boxed product and that we were just trying “bilk” more money out of him. As computer consultants, it’s our job and mission to make sure our clients are 100% satisfied when they walk out our offices. But our job is unnecessarily made harder when people don’t take the time to learn about computer accessories and familiarize themselves with the limitations of store-bough

Cheap and Fast Software An Introduction to Shareware Visit any computer store today and you’ll find what seems like miles and miles of software on sale. Certainly enticing buys, there are a few problems with buying software off the shelves. On the shelf, software – otherwise known as “commercial software” - can be expensive, and incompatible, and outdated when compared to what’s available online. Fortunately, there’s an alternative to commercial software and although it isn’t new, it’s one of the most under-exploited opportunities in the computer industry. We’re talking about shareware – software that you can try before buying. Shareware has a long history and was rather popular in the days where BBS (bulletin board systems) reigned the online industry. It hasn’t gone anywhere, but its competition with commercial software is fierce – so fierce that it tends to fall on the back burner among new computer users. This is unfortunate because shareware has so many advantages